Doing it differently to IBM

Today, I saw a Linkedin advert from IBM showcasing their Analytics suite. Given the size of IBM and the products and services at its disposal, they have in fact given Analytics a significant attention by listing it on the drop down menu, i.e. if you landed on the IBM website, select Products menu option to[…]

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customer success association

UnifiedVU and the Customer Success Association by Mikael Blaisdell

In the past few weeks, I highlight the efforts by individuals to bring similar vendors and technologies together, first Customer Data Platform (CDP) Institue by David Raab and Master Data Management (MDM) Institute by Aaron Zornes. Today, I like to introduce you to Customer Success (CS) Association by Mikael Blaisdell. As Mikael mentions, “We are about helping you retain[…]

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Long live the Master Data Management #MDM

Prior to UnifiedVU, the Single Customer View was very much restricted to Master Data Management (MDM) solutions. According to Wikipedia, In business, MDM comprises the processes, governance, policies, standards and tools that consistently define and manage the critical data of an organisation to provide a single point of reference. A MDM tool can be used to support master data management[…]

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Launch of Customer Data Platform Institute by David Raab to bring attention to #SingleCustomerView

David Raab of Raab Associates have launched Customer Data Platform (CDP) Institute to highlight the importance of Single Customer View, as new entrants continue to enter Marketing Technology (MarTech) segment, creating significant confusion among Marketers.     First reported by Noreen Seebacher of CMSWire, the CDP Institute educates marketers about the issues, methods, and technology used to manage customer[…]

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10 technology predictions by GP Bullhound

Those who are not aware, GP Bullhound is a boutique investment bank focusing their efforts on technology deal making, i.e. investments, mergers and acquisitions. And once a year, they share their research by predicting how the year will pan out. I’ve just attended their Manchester briefing, which was held at Barclays Spinningfield’s offices, and here[…]

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